As the 5th largest credit union in Texas, NavyArmy Community Credit Union had outgrown its cherished but misleading name. In an effort to evolve and innovate in order to make sure their services were available to all members of the community, they enlisted MDR to undergo a 3-year process to refresh their brand in a way that didn’t forget their past but would take them well into the future. That process involved a brand study, decks and decks of research, employee engagement, regional and national focus groups and a team of many to create the next chapter in this incredible institution’s story.
RALLYING THE TROOPS
In addition to the corporate brand identity, MDR developed a system for internal marketing geared towards boosting staff morale and encouraging teams to fully embrace and live the brand.
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